Have you ever had the shopping cart of midnight’s past haunt you after leaving a purchase in your cart and not checking out? This somewhat creepy, but very effective tactic is referred to in the marketing world as Cart Abandonment Workflows. These automated email workflows are a part of the process with various automated sequences set based on user actions through a platform such as Hubspot. For example, if someone leaves a pair of boots in their shopping cart, they will receive an email a day later stating “don’t forget about me!” with a link to purchase the same boots they added to their cart, but never purchased. For businesses, this strategy can help you take advantage of a sale that otherwise would have been lost without following up with a consumer who did not pull the trigger on an item. This tactic has proven success in an everyday retail strategies, especially for the biggest shopping day of the year: Black Friday.
It’s almost 2018. If Facebook were a country, it would be the biggest one on the planet—by a lot. We’ve moved past the days when people wondered if social media was a phase. No one is disputing the power of social media, especially Facebook, especially for advertisers. After all, advertising is about getting the right message in front of the right people, and social media is where the people are.
That said, most brands still have a long way to go when it comes to advertising on Facebook. Without a solid plan in place, you can throw money at Facebook’s ad network all day long (they’re certainly not going to complain), but how will you know if you’re getting anything back? That’s why we developed our guide to social ROI—the Zipie method to converting customers and tracking your investment on Facebook. Let’s dive in.
